East Africa Assurance is a specialized insurance provider offering risk protection solutions for shipping, logistics, and mineral transportation across East Africa. We focus on safeguarding high-value cargo and logistics operations operating within Uganda, Kenya, and regional trade corridors.
Our company was established to address the growing need for reliable, industry-specific insurance solutions that reflect the realities of cross-border trade, mineral exports, and complex logistics environments. We combine regional expertise with international insurance standards to deliver dependable cover.
Our Focus
We provide insurance solutions tailored to marine cargo, mineral transit, and logistics liability risks. Our policies are designed to support businesses involved in import, export, mining, freight forwarding, transportation, and warehousing.
Our Approach
At East Africa Assurance, we take a risk-based approach to insurance. Each policy is structured following a careful assessment of cargo type, value, transit routes, transport methods, and security arrangements. This allows us to deliver coverage that is practical, flexible, and aligned with client operations.
Regional Presence
We operate with a strong regional outlook, supporting trade and logistics activities in Uganda and Kenya while facilitating cross-border coverage across East Africa. Our understanding of regional regulations, infrastructure, and trade corridors enables us to provide effective insurance support.
Our Commitment
We are committed to professionalism, transparency, and responsive service. Our goal is to build long-term partnerships by providing clear policy terms, reliable claims support, and solutions that help businesses manage risk with confidence.
FREQUENTLY ASKED QUESTIONS
General Questions
We provide insurance and assurance services including underwriting support, risk advisory, policy placement, and claims facilitation.
Our services are available to individuals, businesses, and corporate entities, subject to underwriting requirements.
Yes. East Africa Assurance operates in compliance with applicable insurance laws and regulatory requirements.
Policy & Coverage
You can contact us via email, visit our office, or submit an inquiry through our website.
Coverage begins only after policy issuance and confirmation of premium payment, unless otherwise stated in the policy document.
No. Coverage is limited to risks expressly stated in the policy. Exclusions, limits, and deductibles apply.
Premiums & Payments
Premiums are calculated based on the type of coverage, risk assessment, and policy duration.
Payment methods will be communicated during policy issuance and may vary depending on the product.
Claims
Claims should be reported as soon as possible via email at support@eastafricassurance.com or by visiting our office.
Claim processing timelines vary depending on the nature of the claim and the completeness of documentation.
Documents may include a completed claim form, policy details, proof of loss, and any additional information required during assessment.
Privacy & Support
We protect personal data using appropriate safeguards and in accordance with our Privacy Policy.
Email: support@eastafricassurance.com
Address: Plot 38 Kampala Road, Crane Chambers, Kampala